Frequently Asked Questions (FAQ)

General Information

Elephant Experience Park Pattaya (EEPP) is the first ethical elephant experience park in Pattaya, offering visitors the opportunity to interact with elephants in a natural environment. We focus on education, conservation, and creating memorable experiences while ensuring the welfare of our elephants.

We are located at: Address: 12/1 Moo 6 Najomthien, Sattahip, Chon Buri, Thailand 20250

Morning Program: 8:00 AM - 1:00 PM Afternoon Program: 12:00 PM - 5:00 PM We operate seven days a week

Tickets and Pricing

Elephant Feeding Experience (1 hour) Adult & Children (4-12): 650 THB Infant (0-3): Free Watch Me Shower Experience (20 minutes) Adult & Children (4-12): 300 THB Infant (0-3): Free Elephant Bareback Riding Experience (20 minutes) Adult & Children (10+): 850 THB Optional Mahout Kit Rental: 100 THB Feed & Shower Experience (2 hours) Adult (12+): 1,400 THB Children (4-12): 1,100 THB Infant (0-3): Free Half Day Experience (3 hours) Adult (12+): 2,900 THB Children (4-12): 2,000 THB Infant (0-3): Free

Yes, all experiences can be booked directly through our website using the "BOOK NOW" button for each activity.

100% cancellation fee if cancelled 1 day or less before the event. , 50% cancellation fee if cancelled 2 days before the event.

Visitor Experience

- Feeding elephants - Observing elephant bathing - Traditional bareback riding - Walking with elephants in nature - Learning about elephant conservation - Thai traditional cooking class (Half Day Experience) - Elephant Poopoo paper & garden activities

Most experiences include: - English-speaking staff - Drinking water/soft drinks - Elephant food - Necessary equipment (bathing kit, mahout suit) - Round-trip transfer (for Half Day experiences within 5km of Pattaya)

Essential items for all visits: - Hat - Sunscreen - Walking shoes - Insect repellent - Change of clothes (for water activities) - Towel (for water activities) - Camera

Animal Welfare

- Natural environment setting - Regular veterinary care - Proper nutrition and diet - Limited interaction times - No harmful training methods - Professional mahouts supervision

Yes, but all interactions are carefully supervised and designed to respect the elephants' natural behavior and well-being. Activities include: - Feeding fresh fruits and vegetables - Observing natural behaviors - Walking with elephants - Helping during bath time

- Sustainable practices - Educational programs - Elephant excrement recycling initiative - Natural habitat preservation - Traditional mahout culture preservation

Health and Safety

- Professional English-speaking staff - Experienced mahouts - Safety briefings before activities - First aid facilities - Insurance coverage - Clear activity guidelines

- Bareback riding: 10 years and older - Most other activities: Suitable for all ages - Children must be accompanied by adults

- Regular sanitization - Health screening - Following current Thai government guidelines - Staff health monitoring - Enhanced cleaning procedures

Transportation and Access

- Free pickup within 5km radius of Pattaya (for Half Day experiences within 5km of Pattaya) - Additional charge for locations beyond 5km - Morning pickup: 8:00-9:00 AM - Afternoon pickup: 12:00-1:00 PM

- GPS coordinates available - Clear signage from main roads - Parking available on-site - [Google Maps link](https://maps.app.goo.gl/aAcv5tfNLJy9uiE67)

Contact Information

- Phone: +66 63-365-5323 - WhatsApp: +66 85-088-8299 - Email: elephantexperienceparkpattaya@gmail.com

Please contact us in advance to discuss any special requirements, including: - Dietary restrictions - Mobility assistance - Group bookings - Special occasions

- Report lost items immediately to staff - Contact our office by phone or email - Items found are kept for 30 days

Still have questions? Contact us through any of the channels listed above, and we’ll be happy to help!